Last Updated: 6/2/2026

This Privacy Policy explains how lgpuricareu.com (“this Website”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data provided by users. This Website is operated by an independent authorised sales agent for LG Subscribe in Malaysia and is not the official website of LG Electronics (M) Sdn. Bhd.

By accessing or using this Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Identity & Relationship Disclosure

This Website is owned and managed by an independent authorised sales agent promoting LG Subscribe services in Malaysia.

  • Brand represented: LG Subscribe (previously known as LG PuriCare & LG Rent-Up)
  • Brand owner: LG Electronics (M) Sdn. Bhd.
  • Important clarification:
    This Website is not owned, operated, or managed by LG Electronics (M) Sdn. Bhd.
    It is created solely for marketing, lead generation, and customer assistance purposes by an authorised sales agent.

All trademarks, product names, logos, and brand identifiers remain the property of LG Electronics (M) Sdn. Bhd.

2. Information We Collect

We only collect information that users voluntarily provide.

Personal Data Collected

  • Full name
  • Contact number
  • Email address
  • Message content or enquiry details

Collection Channels

  • Contact forms on this Website
  • Direct emails sent to lgpuricareu@gmail.com
  • WhatsApp messages initiated by the user

We do not collect sensitive personal data, financial information, or payment details through this Website.

3. Purpose of Data Collection

Personal data is collected strictly for the following purposes:

  • Responding to product enquiries
  • Providing information about LG Subscribe products and promotions
  • Assisting with subscription or product consultation requests
  • Coordinating follow-ups related to LG Subscribe services
  • Improving communication efficiency and service quality

Your data will not be used for unrelated marketing, resale, or profiling activities.

4. Data Sharing & Disclosure

Your personal data may be shared only when necessary, including:

  • With LG Electronics (M) Sdn. Bhd. or its appointed partners for subscription processing, product fulfilment, or verification
  • With service providers directly involved in communication or customer support related to your enquiry

We do not sell, rent, trade, or commercially distribute personal data to third parties.

5. Data Storage & Protection

We implement reasonable administrative and technical measures to safeguard personal data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

Personal data is stored only for as long as necessary to fulfil its intended purpose or comply with legal obligations under applicable Malaysian laws, including the Personal Data Protection Act 2010 (PDPA).

6. Cookies & Tracking Technologies

This Website may use basic cookies or analytics tools to:

  • Monitor website traffic
  • Improve user experience
  • Understand general visitor behaviour

Cookies do not collect personally identifiable information unless explicitly provided by the user.

You may disable cookies through your browser settings at any time.

7. External Links

This Website may contain links to third-party websites, including official LG platforms.
We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of those sites independently.

8. User Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Withdraw consent for future communications
  • Request deletion of your personal data, subject to legal or operational requirements

Requests can be made via email using the contact details below.

9. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, business practices, or operational needs. Updates will be published on this page with a revised effective date.

Continued use of this Website constitutes acceptance of the updated Privacy Policy.

10. Contact Information

For privacy-related enquiries or data requests, please contact:

Email: lgpuricareu@gmail.com
Website: https://lgpuricareu.com/